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Contact us

General enquiries 

Email enquiries@sheffieldbid.com or telephone 0114 339 2015. Alternatively DM us @SheffieldBID (Monday to Friday 9am to 5.30pm). Queries relating to accounts payable should be directed to finance@sheffieldbid.com.

Media enquiries

Contact Adam Reeves Brown at Counter Context or telephone 0114 252 1170 or email Counter Context.

Graffiti removal

If you need assistance from our clean team, email operations@sheffieldbid.com (7 days a week)

Detritus, sharps and hazardous (human) waste

If you need assistance from our street rangers, email operations@sheffieldbid.com (7 days a week)

City hosts (BID Buddies)

Email bidbuddies@sheffieldbid.com (7 days a week) or telephone 0114 553 9244 Mon-Sat 10am to 6pm (7pm Thurs) or Sun 11am to 4pm

BID Police Sergeant

Email police@sheffieldbid.com (to raise non-urgent concerns. Please telephone 101 to report a crime or in the event of an emergency 999)

Sheffield Gift Card

Email info@sheffieldgiftcard.co.uk. Card holders should telephone 0114 399 2509 for customer support