Contact us

General enquiries 

Email or telephone 0114 339 2015. Alternatively DM us @SheffieldBID (Monday to Friday 9am to 5.30pm). Queries relating to accounts payable should be directed to

Media enquiries

Contact Adam Reeves Brown at Counter Context or telephone 0114 252 1170 or email Counter Context.

Graffiti removal

If you need assistance from our clean team, email (7 days a week)

Detritus, sharps and hazardous (human) waste

If you need assistance from our street rangers, email (7 days a week)

City hosts (BID Buddies)

Email (7 days a week) or telephone 0114 553 9244 Mon-Sat 10am to 6pm (7pm Thurs) or Sun 11am to 4pm

BID Police Sergeant

Email (to raise non-urgent concerns. Please telephone 101 to report a crime or in the event of an emergency 999)

Sheffield Gift Card

Email Card holders should telephone 0114 399 2509 for customer support